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Shipping Policy

Shipping policy

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email, unless otherwise noted. You will receive another notification when your order has shipped.  

Domestic Shipping Rates and Estimates

For calculated shipping rates (this includes any expedited shipping service): Shipping charges for your order will be calculated and displayed at checkout.

For large quantity or business orders, we will ship via the most cost effective method unless otherwise requested by the customer. Often, this may mean freight shipping due to the size and weight of our products.

Local and In-store Pickup

We do not currently offer local or in-store pickup.

International Shipping

We offer international shipping to Canada. For other countries, please contact us before checking out for rates and availability.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. StandDesk is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We want you to love our desks as much as we do. But if you don't, we'll be happy to return your desk within 30 days in original packaging. Just let us know what's wrong and we'll get you instructions for return.

In the event that your order arrives damaged in any way, please contact us as soon as possible at 213.-634-0665 with your order number and a photo of the item’s condition. W

If you have any further questions, please don't hesitate to contact us at 213.-634-0665 or via our contact us page.