ENDS TODAY: 25% All Solid Wood Desks w/ code 25%OFF.
Thank you for submitting a review!
Your input is very much appreciated. Share it with your friends so they can enjoy it too!
I ordered the white oak walnut sit-stand desk. The item came in two shipments: the wooden top and the legs. While the wooden top arrived well packaged, the legs came in a box that looked as though it had a very rough journey. Opening the box revealed the same; one of the motors arrived with a broken case. I reached out to their customer service, who then ordered that a replacement unit be shipped to me. Unfortunately the replacement unit arrived and had two issues — it was the wrong color, and also had a broken motor. I contacted customer service again, who apologized and shipped another replacement. When it arrived, it was at an even worse condition than the first two. Since I had no confidence that a replacement would ever arrive in good condition, I instead asked to be refunded the price of the frame. I am now stuck with a normal desk, and three legs that have broken motors. Nevertheless, their customer service team (Rey) was very helpful and promptly arranged the refund. I am happy with their customer service team, and the wooden desk top. Unfortunately for me, I’m unable to enjoy a sit-stand desk from them.
Sign up to get the inside scoop on our latest sales, clearance products, and new product launches.