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I was pretty bummed when I bought a $50 grommet and there is no grommet hole on my beautiful desk top. If there was a warning, at checkout, I missed it. In all fairness though, I did notice on the picture of my desk top that there were no holes pictured. I was just hoping they didn't have every option pictured or the pictures were not updated.
We’ve purchased several desks from StandDesk. Quality of product is outstanding. We also learned that customer service is pretty good too during our last order. We typed in a bad address, their system caught it, we were contacted - twice - and corrected the error. Desks arrived on time…and at the right place.